Article 1: Scope of application

These general conditions of sale apply to all transactions concluded through the websites of Lara Charles trading as Simplicity Solutions, including laracharles.com and laracharles.systeme.io ("Site"). Any natural or legal person placing a validated order through our secure payment platform is considered a client and is subject to these conditions.

Article 1a: Age limit

This Site and all associated products and services are intended for people aged 18 years and over. We do our best to restrict access to minors. Any subscriber or customer found to be under 18 will be immediately removed from our database and refunded where applicable.

Article 2: Order

Any order placed through our Site implies full and unreserved acceptance of these general conditions of sale.

Article 2a: Sale of Digital Products

These Terms govern the sale of all digital products and services available on this Site, including guided meditations, visualisations, courses and any other offerings.

We do our best to ensure all product descriptions and materials are accurate. However, you agree that you purchase at your own risk.

We reserve the right to modify, cancel or decline any order where necessary. If we cancel an order after payment has been processed, we will issue a full refund of the amount paid.

Article 3: Price

All prices are listed in United States Dollars (USD). Prices may be updated at any time. However, the price applied to your order will be the price displayed at the time your order is placed.

Article 4: Payment

Payment is due immediately at the time of order. You can pay by credit card or PayPal. Secure online payment by credit card is processed through Stripe. All information transmitted is encrypted and cannot be read during transport over the network. The security of this system is the responsibility of Stripe and cannot be attributed to Lara Charles trading as Simplicity Solutions.

Article 5: Delivery

All products are accessed immeditately and delivered digitally to the email address provided at the time of purchase. Please ensure your email address is entered correctly. In the event of any delivery issues, please contact us and we will do everything we can to ensure you receive your product.

Article 6: Protection of personal data

We are committed to protecting your personal data in accordance with applicable privacy laws including the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988. You have the right to access and correct any personal data we hold about you.

By agreeing to these conditions of sale, you acknowledge having read our Privacy Policy and consent to our collection and use of your data. By entering your email address on our Site, you may receive emails containing information and promotional offers from Lara Charles trading as Simplicity Solutions. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email.

Article 7: Refund Policy

Due to the immediate access nature of our digital products, all sales are final and non-refundable once a product has been accessed or downloaded. If you experience any technical difficulties accessing your purchase, please contact us and we will do our best to assist.

Article 8: Intellectual Property

All content created and published on this Site is the property of Lara Charles trading as Simplicity Solutions. This includes but is not limited to text, images, audio, video, guided meditations, visualisations, journal prompts, logos, course materials and all other content that forms part of this Site or any of our products.

Nothing on this Site may be copied, reproduced, republished, uploaded, transmitted, sold, sublicensed or distributed without our prior written permission.

Article 9: Use of Digital Products

When you purchase or access any digital product or programme, you are granted a limited, personal, non-exclusive and non-transferable licence to use the materials for your own personal use only.

You must not:

— share your login credentials or materials with anyone else
— resell, redistribute or publish the materials in any form
— copy or reproduce the materials for others
— create competing products or services based on our materials
— claim our materials as your own work

If we have reason to believe our materials are being shared or misused, we reserve the right to suspend or terminate your access without notice.

Article 10: Free Resources

Any free resources we offer are for your personal use only. They may not be sold, shared or redistributed in any form.

Article 11: Accounts

If you create an account on this Site, you agree that you are solely responsible for maintaining the security of your account and keeping your password confidential. You also confirm that all information you provide is accurate and current.

We reserve the right to suspend or terminate any account that we believe is being used in breach of these Terms or in any unlawful way.

Article 12: Educational and Personal Development Purposes

All content on this Site and within our Digital Products is provided for educational, informational and personal development purposes only. Nothing we share constitutes legal, financial, medical, psychological or any other form of professional advice.

You are responsible for your own choices, actions and outcomes. Please seek qualified professional advice for any specific concerns.

Article 13: No Guarantees

We may share testimonials, examples or case studies to illustrate what is possible. These are shared in good faith and are not guarantees of any specific outcome.

Your results will depend on many personal factors including your own effort, circumstances and commitment. Lara Charles trading as Simplicity Solutions does not guarantee specific results from the use of any product or service.

Article 14: Electronic Communications

By using this Site or communicating with us electronically, you consent to receive communications from us electronically. You agree that electronic communications fulfil any legal requirement that communications be made in writing.

Article 15: Artificial Intelligence Disclaimer

Some content within our products and communications may have been assisted (but never created) by artificial intelligence tools. All AI-assisted content is reviewed and approved by Lara Charles before publication and reflects her authentic voice, values and lived experience.

Article 16: Limitation of Liability

To the fullest extent permitted by applicable law, Lara Charles trading as Simplicity Solutions — including any associated directors, team members, agents or affiliates — will not be liable for any loss, damage or expense arising from your use of this Site or any product or service purchased through it.

Article 17: Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Lara Charles trading as Simplicity Solutions from any claims, losses, damages or expenses — including legal fees — arising from your use of this Site or any breach of these Terms.

Article 18: Non-Disparagement

You agree not to make any public statements, reviews or communications that are false, misleading or disparaging about Lara Charles, Simplicity Solutions, or any of our products or services.

Article 19: Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Article 20: Changes to These Terms

We may update these Terms from time to time to reflect changes in our business or applicable law. The most current version will always be available on this page. Your continued use of the Site following any update constitutes your acceptance of the revised Terms.

Article 21: Applicable Law

These general conditions of sale and all associated transactions are subject to the laws of New Zealand, except where local consumer protection laws in your jurisdiction provide otherwise.

Article 22: Company Information

Lara Charles
c/o Simplicity Solutions / Accountants Plus

GST: 95612245
7 Kiln Street

Silverstream, Upper Hutt
New Zealand 5019
Email: hello@laracharles.com